In order to achieve the greatest possible relaxation effect, we recommend an application time of 25 minutes. It's no problem to use the set several times a day if you feel the need for it.

We recommend wearing a thin t-shirt for the first three applications (or more, depending on how you feel).

There are 9,100 HIPS spikes in total. That means in detail:

Pillows: 1,425

Back mat: 5.525

Foot reflexology mat: 2,150

In total there are 11,000 HIPS spikes. This means in detail:

Pillow: 1,425

Back mat: 5,525

Foot reflexology mat: 2,150

2in1 acupressure knee cushion: 1,900

Our 2-in-1 acupressure knee pillow has 1,900 acupressure needles.

The fewer the number of acupressure needles/spikes, the more intense the experience. Our acupressure mat sets are therefore ideal for both beginners and advanced users.

We do not recommend this due to the risk of fire. Natural ingredients such as buckwheat husks or coconut fiber are generally not suitable for heating. When using the pillow/set, the blood circulation is stimulated and a relaxed and pleasant warmth is generated on your skin in a completely natural way.

Our 2-in-1 acupressure knee pillow is extra high at 14 cm, so it can be ideally used as a positioning pillow under the back of the knees to relax the legs and knees.

Yes! All covers can be easily separated from the fillings using the practical zip fasteners and then hygienically cleaned by hand with a mild detergent.

Our products are handmade from natural and sustainable linen-cotton fabric.
It may happen that our acupressure mat sets and our 2-in-1 acupressure knee cushions were made in different periods of time and different fabric panels were used. Therefore, there may be minor differences in the color of the fabric.

Yes, our spikes are BPA-free and made of HIPS material, which is used both in the medical field and in the manufacture of children's toys and is therefore particularly skin-friendly (hypoallergenic).

One of the three elements of our corporate philosophy is the sustainability and naturalness of our products. For this reason, for every product we create, we ensure that the materials used are either 100% natural or (for example, for reasons of stability and longevity) that the material used is 100% recyclable.

For example, the acupressure spikes we use are made of HIPS, a material based on natural rubber and hypoallergenic polymer that is also used in medical technology.

This not only ensures that we remain true to our corporate philosophy in every step we take, but also that we produce a product with an extremely long shelf life so that you can enjoy your CALM ELEPHANT product for many years to come.

Our environment is all we have. That's why our packaging consists of either 100% corn starch or 100% FSC certified cardboard.

This means that it is not only 100% recyclable, but also made from quickly renewable raw materials.

You have the following payment options:

• PayPal
• Apple Pay
• Google Pay
• Credit card (Visa, Maestro, Mastercard, American Express)
• Klarna Payments: immediate transfer, purchase on account, installment purchase (for all customers from Denmark, Germany, Finland, the Netherlands, Austria, Sweden)
• Immediately (for all customers from Belgium, Germany, Italy, Netherlands, Austria, Spain)
• Ideal (for customers in the Netherlands)
• Bancontact (for customers in Belgium)
• eps transfer (for customers in Austria)
• shopPay

The protection of your data is very important to the CALM ELEPHANT team. All payment data is always transmitted using secure SSL encryption throughout the payment process.

We ship our products to all countries of the European Union:

🇧🇪 Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, , Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain , Czech Republic, Hungary, Cyprus en , 🇨🇿 Tschechische Republik, 🇭🇺 Ungarn, 🇨🇾 Zypern 

The ecologically sustainable footprint of our products does not stop with shipping.

That is why our standard shipping throughout the European Union traffic area is carried out with either DHL gogreen or GLS KlimaProtect. Both forms of shipment are 100% climate-neutral.

Germany (climate neutral shipping): for free

Germany (Zenrush premium shipping / next-day delivery): 4.95 €

European Union (climate neutral shipping): for free

After you have completed the ordering process, you will automatically receive an order confirmation. As a result, your order will be processed immediately and sent to you as soon as possible.

If, in exceptional cases, you have not received an order confirmation, take a quick look in your spam folder to make sure that the confirmation did not end up there. If you haven't found what you're looking for there either, please contact us directly via our contact form.

You will automatically receive an invoice with VAT as a PDF via email. You can easily save them digitally or print them out.

Yes, if you don't know exactly what color your loved one would like, for example, giving away a CALM ELEPHANT gift voucher is ideal.

Here you can one of ours gift vouchers acquire.

You will then receive your gift voucher by email so that you can print it out or forward it. Alternatively, for even more individuality, you can note the voucher code you received from us on your personal gift. Please pay close attention to upper and lower case letters.

Our voucher codes have no expiry date and are therefore valid until the recipient has decided on a product and enters the code in the checkout process.

Yes, you will automatically receive an email with the tracking number of your package immediately after shipping. You can use the link in this email to track your personal shipment.

Our greatest concern is that our customers are completely happy and relaxed with our CALM ELEPHANT products. That's why we offer you both our 100% satisfaction guarantee as well as ours 3 year guarantee on the quality and processing of our products.

If something is not to your satisfaction, simply contact us via our contact form and we will find a quick and uncomplicated solution for you.

We are very pleased that you are interested in giving your team a special treat. You can find more information on our Commercial customers page.

Please contact us for an individual offer via our contact form or by email to info@calmelephant.com.

Yes, please enter all your company data (especially company name and your VAT ID) under billing address in the checkout process. .

After placing your order, you will automatically receive a separate email with the invoice as a PDF after you have received the order confirmation.